Evaluation is systematic determination of merit, worth, and significance of something or someone using criteria against a set of standards. Evaluation often is used to characterize and apprise subjects of interest in a wide range of human enterprises, including the arts, criminal justice, foundations and non-profit organizations, government, health care, and other human services.
Our company INTERSOFT SDN.BHD used two systems to gather customer feedback about our services. The system we used is listed below:-
a) Evaluation Form
b) Internet Comment (Blog/website)
